About Durham Region Unemployed Help Centre (DRUHC)  
  
At DRUHC, we provide a range of employment services (information and referral, one-on-one employment counselling, employment workshops, job development services) to individuals of all ages, professional backgrounds and skills to help them reach their employment goals.  
  
Why DRUHC?  
  
DRUHC recognizes the dignity and potential of each person. We offer an Employment culture where a positive attitude and commitment to continuous improvement are highly valued and considered the foundation of our decision making, work practices and success of the organization.   
  
DRUHC is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, DRUHC encourages applications from members identified of the four designated groups: women, aboriginal peoples, persons with disabilities, and visible minorities.  
  
Join our passionate team and help us to achieve great things in our community!   

POSITION SUMMARY  
  
The Program Coordinator will play a key role in delivering high-quality pre-employment workshops to job-seekers in Pickering through our “Career Quest” and “Future Foundations” programs. This is an exciting opportunity for someone who is passionate about career development, community engagement, and workshop facilitation.   
  
 
Major Duties  
Facilitate Career Quest and Future Foundations workshops in Pickering for up to 15 participants per session, ensuring a safe, inclusive, and engaging learning environment. 
Engage Employment Specialists in the recruitment process for clients referred to the Career Quest and Future Foundations workshops.  
Assess participant progress and evaluate the effectiveness of the programs, making recommendations for improvement as needed. 
Coordinate with guest speakers with specialized knowledge to support with workshops  
Manage workshop logistics, including venue booking, and materials preparation. 
Maintain accurate records of participant attendance, feedback, and progress, as required. 
Evaluate client’s skills, interests, and experiences to determine their strengths and areas for development; create solution-focused employment and action plans. 
Accurately make updates to internal tracking systems in a timely manner. 
Collaboration with the Recruitment Specialist team for job placement opportunities for Youth with Higher Support Needs. 
Provide a rationale for all service decisions. 
Maintain case notes and action plans regularly and promptly, ensuring continuity and completeness in records and service delivery. 
Attain or exceed contractual targets for SSM Specialized Services, completing and submitting required statistical information on a weekly and monthly basis, and as required. 
 
Other Duties:  
Inform management of trends and client concerns. 
Review monthly targets on an ongoing basis individually and with the Program Manager to identify and address areas of concern. 
Assist with training new staff. 
Attend job fairs and community events as required. 
Attend staff meetings and record minutes on a rotating basis. 
Maintain confidentiality of service users and agency matters at all times. 
Determine client need for employment related financial support and follow stipend request process to issue the support to client. 

Knowledge and Skills  
Post-secondary degree or diploma in a relevant field (e.g., education, human resources, career development). 
Proven experience in facilitation, program coordination, or related fields, with a focus on employment workshops or community engagement. 
Excellent communication, interpersonal, and organizational skills. 
Ability to work independently and as part of a team. 
Strong attention to detail and problem-solving skills. 
Familiarity with adult learning principles and best practices in workshop facilitation. 
Ability to navigate local government systems and processes. 
Experience working with diverse populations, including those from underrepresented groups. 
Knowledge of employment and career development resources in the Durham Region. 
Bilingualism (English/French) or proficiency in another language relevant to the community we serve is an asset. 
Ability to provide a current vulnerable sector check upon being hired 
Valid Driver’s License as this position requires travel within the Durham Region 
 
 
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), The Durham Region Unemployed Help Centre will provide accommodation to applicants with disabilities throughout the recruitment process. If you are contacted for an interview and require any accommodation, please notify us and we will work with you to meet your needs. 
 
We thank all applicants for their interest, however only those selected for an interview will be contacted.